Gartner 2024 Crm. The crm market grew 14.0% to $96.3 billion in 2022, a solid performance after 18.7% growth in 2021, which was itself a rebound after slower growth in 2020. A graphical competitive positioning of leaders, visionaires, niche players and challengers.
In this updated magic quadrant for customer engagement center and crm application, gartner identifies what it considers to be the 16 most significant cec providers in the marketplace and evaluates the. “gartner defines the crm customer engagement center (or cec) market as software applications used to provide customer service and support.
Gartner 2024 Crm Images References :
